Refund Policy – Daktra AI
At Daktra AI, we provide digital software services that are activated immediately upon completion of the purchase. Since access to our platform and tools is granted instantly, all sales are final and non-refundable once payment has been successfully processed.
Refund Eligibility Conditions
We understand that technical issues may occur. If you encounter a problem caused by Daktra AI that prevents you from using the service you paid for (for example, your subscription is active but your account cannot access the paid features), please contact our support team within 7 days of the purchase date at the following email:
We will review your request, and if we confirm that the issue is caused by Daktra AI and cannot be resolved immediately, we may issue a full or partial refund at our sole discretion.
Cases Where Refunds Are Not Granted
No refunds will be issued in the following cases:
- Change of mind after purchase.
- Low usage or dissatisfaction with the generated content results.
- Inability to use the service due to external factors (such as: internet outage, user error, issues with third-party services).
- Failure to cancel the subscription before the billing cycle renews.
- Any use of the service beyond the 7-day review period for technical issues.
Subscription Cancellations
You can cancel your subscription at any time through your account settings. Cancellation will prevent future charges, but does not entitle you to a refund for any previously processed payments.
Your Acknowledgment
By purchasing or subscribing to Daktra AI, you acknowledge and agree to this Refund Policy.
Contact Regarding Refund Requests
If you believe your case qualifies for review under our technical issues policy, please email us at:
Please include the email address associated with your account and your payment reference in your message for faster processing.
Policy Updates
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated date.