Privacy Policy – Daktra AI
At Daktra AI ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.
1. We Do Not Sell Your Data
We strictly do not sell, rent, trade, or share your personal data with any third-party companies for their marketing or commercial purposes. Your data is used solely to provide and improve Daktra AI.
2. Account Deletion (Any Time)
You have full control over your account. You can request to delete your account at any time directly through your dashboard or by contacting our support. Upon deletion, all your personal data, account credentials, and hosted website content will be permanently removed or anonymized from our active databases within a reasonable timeframe, unless legally required for tax or fraud compliance.
3. Patient Privacy & Medical Data Disclaimer
- No Patient Data Collection: Daktra AI is a business website builder and marketing copywriting tool. Our platform is not designed to store, manage, transmit, or process patient medical records, clinical case notes, or Protected Health Information (PHI).
- User Responsibility: You, the practitioner, are strictly prohibited from collecting or uploading sensitive patient health data to Daktra AI. We have absolutely no involvement, control, or liability regarding any patient privacy regulations, as our software does not handle clinical patient data.
4. Information We Collect & Why
We collect specific data necessary to run our B2B platform, optimize our marketing, and understand how users interact with us:
- Account Information: Information you provide when signing up (e.g., your name, professional email address, and clinic name).
- Analytics & Usage Data: We use third-party analytics tools to collect data on how you interact with our dashboard and website templates (e.g., pages visited, features used) to help us improve the platform.
- Marketing Data: We collect basic contact info to send you product updates, tips, or promotional offers directly related to Daktra AI. You can opt out of marketing emails at any time.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to ensure our platform functions properly, maintain your logged-in session, and analyze platform traffic. You can disable cookies through your browser settings, but doing so may cause certain parts of Daktra AI to stop functioning correctly.
6. Third-Party Services
We securely integrate with trusted third-party providers to operate our business (such as our merchant of record Paddle for payment processing, and Cloudflare for domain routing). These providers only handle your data according to strict privacy guidelines and industry-standard security protocols.
7. Contact Us
For any questions regarding your data or to request account deletion, please contact us at: